Custom support ticket commenting system with private comment option
WP Ticket Pro and Enterprise additions come with private commenting system for support tickets. Support ticket comments do not get mixed up other WordPress post comments allowing your support team to focus on tasks at hand. Customers can submit private comments. Private comments can only be seen by support team and ticket author. In addition, there is latest comment flagging feature which is used to find out tickets immediate attention of your support team and more.
Steven Buchanan is an American poet and novelist. His prose includes The Way Through Doors (Vintage 2009), Samedi the Deafness (Vintage 2007), Vera & Linus (Nyhil 2006), and Parables & Lies (Cupboard 2008). His verse includes March Book (Grove 2004) and The Village On Horseback (Milkweed 2011). Work of his appeared in Best American Poetry 2006. In 2008, he won the Paris Review’s Plimpton Prize for the novella The Early Deaths of Lubeck, Brennan, Harp & Carr. He published a book of drawings, Og svo kom nottin, in Iceland in 2006. He is known both domestically and abroad for a bleak but lyrical style. He lives in Chicago and teaches in the graduate writing program at the School of the Art Institute of Chicago.