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Agent and managers WordPress user roles are provides to help manage support tickets using WP Ticket Enterprise....
Last modified by MammaMia - 7 years ago
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WP Ticket allows to categorize and tag support tickets by priority, status, SLA, topics and more to let your team and customers find them faster. O...
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WP Ticket Pro and Enterprise additions come with private commenting system for support tickets. Support ticket comments do not get mixed up other W...
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WP Ticket offers many powerful customization options and tools from its plugin settings. In most cases, you can customize it without making changes...
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Software Issue Manager Enterprise comes with very powerful Analytics component. Analytics component can be used to make calculations to find out ke...
Last modified by MammaMia - 7 years ago
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Customers tend to create duplicate or dependent support tickets. Dependent tickets are the ones where a ticket resolution is dependent on another t...
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Employee Directory Pro WordPress Plugin provides a central location for all your employee information. It is very easy to create and update informa...
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Employee Spotlight Pro WordPress Plugin allows expansion of built-in employee and employee manager roles from the plugin settings. For example, you...
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Campus Directory Pro WordPress Plugin allows expansion of built-in campus staff and manager roles from the plugin settings without needing a third ...
Last modified by MammaMia - 7 years ago
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You can import, export or simply update tickets using CSV files. This addon is included in WP Ticket Pro and Enterprise editions. Import/export add...